Q1. Are you a manufacturer or a trader?
A: We are a manufacturer of garden machinery and construction machinery. In fact, we produce most of our parts in our own factory for better cost and quality control.
Question 2. What are your payment terms?
A: T/T 30% as deposit, 70% when the machine is ready.
Question 3. How is your delivery time?
A: Generally speaking, it will take 15 days after receiving the advance payment. The specific delivery time depends on the items and quantity of your order. Sometimes we have some in stock.
Question 4. Are you interested in a local company's dealership?
A: Yes, we are very interested in this business. We hope to cooperate with some local partners to sell more machines in the local market and provide better services.
Question 5. What is your warranty policy?
Answer: We can provide one year warranty or 2000 hours for our machines. We will provide parts for free during the warranty period. If there are major quality problems, we can send engineers to the customer's place. We can provide Internet or telephone service at any time.
Question 6. Do you test all goods before delivery?
Answer: Yes, we are delivering.
100% tested before Q7: How do you make our business establish a long-term and good relationship?
Answer: 1. We believe in "win-win", we never say that our products are the best, maybe our prices are not the cheapest, but we believe that we are your right choice. Because we focus on ensuring that our customers benefit;
2. We respect every customer as our friend and sincerely do business and make friends with them, no matter where they come from.
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